Refund policy
RETURN POLICY
All sales are final. We do not accept returns or exchanges.
Damaged or Defective Items We stand behind the quality of every piece we put out. If your order arrives damaged or defective, we've got you. Contact us within 7 days of delivery with your order number and clear photos of the issue, and we'll make it right with store credit for the value of the affected item.
To be eligible, items must be:
- Unworn and unwashed
- In original condition with tags attached
- Reported within 7 days of delivery
Damage resulting from normal wear, improper care, or misuse is not eligible.
How to Submit a Claim Email us at 307outlawapparel@gmail.com with the subject line "Damaged Item – Order #[XXXX]" and include photos. We'll review and respond within 2–3 business days.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
We do not offer exchanges. If your item arrives damaged or defective, please follow the claim process above.
Refunds
We do not issue refunds to the original payment method. In the event of a damaged or defective item, store credit will be issued for the value of the affected item after the claim is reviewed and approved.